Expertise

There is an integration of expertise in our office - Master Mariners, Chartered Arbitrator, Accredited Mediator, Legal Consultants, Recovery Experts, Experienced Surveyors and Claim Handlers. They are in charge of our service sectors and are also responsible for training and guiding junior staff.



Staff Quality

Our staff quality is centered on degree holders in shipping and law.  They are encouraged to enhance their skills whenever possible through further education and hand-on field experience.



One-stop Services

We are capable of providing one-stop professional services to Insurers, thus saving Insurers’ time and effort in appointing expertise from different companies and countries. Communication between expertise is fast and accurate. Documents are centralized in one office and the risk of documentary loss by post is minimized.



Strategic Planning

Centralization of expertise enables identification and monitoring of complicated cases at the survey stage and results in well-planned actions throughout the survey, settling and recovery process.



Global Network

Due to our vast network and close local support in Singapore, Malaysia, Indonesia, Myanmar, Vietnam, China and India, we are able to offer multiple-country services managed by a single office.



No Cure No Pay

Our recovery service is provided on a “no cure no pay” basis, enabling simplified budgets.



Time-Bar Security

Our unique recovery system protects Insurers’ right of recovery early at the survey stage.



Flexibility

Insurers are free to select our choice of services separately or in package according to their needs. We are flexible to meet Insurers’ different needs by offering a tailor-made service scheme.

Survey Agency


We have the human resources to undertake the following surveys: -


A. Cargo Survey – General Merchandize, Frozen Foods, Vegetable Oils, Machines, Raw Materials,

B. Hull and Machinery Survey

C. Pre-shipment / Pre-insurance Survey

D. General Average Survey

E. Other Investigation – Total Loss of Ships

F. Non-marine – Property Losses

G. Value-added Services – Loss Minimization, Salvage Auction, Risk Improvement Advice, Recovery Advice



Settling Agency


Arranging survey, minimization of loss, protecting recovery rights and evidence, conducting salvage sales, collecting documents necessary for settling and recoveries, adjusting claims, advising on policy liability, arranging settlement on Insurers’ behalf.



Recovery Agency                                                                 


We have a good team in place to handle all aspects of cargo claims recoveries for insurers and uninsured interests in pursuing recovery claims against carriers for loss of or damage to cargo whilst in transit. We have a sound combination of legal and technical expertise to offer value added service to our clients in the sense that all claims are being reviewed and pursued with diligence. Where possible, we will try best to obtain security and enter into substantive negotiation without having to resort to expensive legal expenses to obtain the necessary security.  Our in-depth understanding of ship operations and charter party business, will enable us to deal with standard defences raised by shipping companies ie perils of the sea, insufficient packing, pre-shipment damage etc, as well as raising issues with cargo surveyors whose findings may appear ambiguous or in doubt.


Our work is carried out on ‘ No Cure No Pay’ basis. Our fees are inclusive of incidental disbursements but where specific disbursements are concerned (legal fees and search fees for example), prior approval would be sought from the insurers.


Arbitration & Mediation


Alternative Dispute Resolution is an area which is gaining popularity in the resolution of commercial disputes in many jurisdictions as against relying on the local judicial systems which may have yet to gain acceptance and trust by foreign parties.  We are able to offer qualified and experienced arbitral and mediation services to resolve cross claims between insurers; between insurers and the assureds; between different contractual parties in international transactions and between insurers and third parties interests.


Capt Lee is a qualified Chartered Arbitrator and Accredited Mediator. He is well placed to adjudicate insurance related disputes or commercial transaction disputes. Subject to the agreement of the parties, he can preside either as a sole arbitrator or as one of the arbitrators in a two men or three men tribunal.  Arbitral awards issued in Hongkong or China are binding on the parties and enforceable in more than 120 jurisdictions.


Capt Lee had also acted successfully as a mediator in several transnational claims involving disputants in Scandinavia, China, Vietnam and Singapore.  Mediation is a much cheaper option than arbitration and its attraction lies in the fact that the goodwill between the disputing parties is preserved.



Technical & Legal Consultancy


A. Advice on packaging and stowage.

B. Advice on policy liability.

C. Advice on Bailee’s /Freight Forwarder’s Liability;

D. Legal Advice on the viability of the case and jurisdictional procedures in China, Japan, Korea, USA and other better known common-law countries.

SERVICES

OUR STRENGTH